Yes. Please see our returns policy for full details. ZIAKE also offers a 30-Day Love Wool Guarantee on eligible products, provided the item is unused and in new condition.

Great question! Wool is naturally durable and easy to care for. For small marks or areas that need cleaning, we recommend gentle spot cleaning.

1. Dampen the area – Using a clean, damp cloth and warm water, gently dampen the area that needs to be cleaned.
2. Apply wool wash – Add a small amount of wool wash detergent (approximately a 5-cent coin-sized dollop) to a clean, damp cloth.
3. Clean gently – Gently rub the affected area until clean. Avoid rubbing too vigorously, as this may damage the natural wool fibres.
4. Rinse – Using another clean cloth dampened with warm water, gently wipe away any remaining wool wash detergent.
5. Allow to dry naturally – Leave your bag to air dry naturally, away from direct sunlight and direct heat.

With a little gentle care, your ZIAKE wool bag is designed to be enjoyed for many years to come.

Our tip: For larger spills or stubborn stains, we recommend seeking advice from a professional dry-cleaner experienced in caring for wool products.

For the best care, always follow the care instructions supplied with your ZIAKE coat.

Our wool coats are dry-clean only. Do not place your coat in a washing machine.

Wool is a natural fibre and can shrink, felt or lose its shape when exposed to excessive heat, moisture or agitation. Professional dry cleaning will help maintain the coat's shape, appearance and quality.

Yes. Our coats are made using Australian crossbred wool and have been designed to showcase the qualities of wool in a timeless fashion piece. The lining of our coats is bemberg, with horn buttons. 

Australian crossbred wool is predominantly produced as part of the prime lamb and meat sheep industry. It is a broader natural fibre that comes from sheep bred primarily for meat production, with the wool traditionally having less focus and value compared to fine merino wool.

At ZIAKE, we see an opportunity to value-add to this Australian wool resource by showcasing its strength, versatility and natural qualities in clothing and everyday accessories.

We believe crossbred wool is an under-utilised Australian resource. It has many qualities that make it ideal for durable everyday products, and we want to help showcase its potential beyond traditional merino wool applications.

The simplest way to explain it, is that merino and crossbred wool are both wool, but they come from different types of sheep and have different characteristics.

Yes! Wool is a natural animal fibre produced by sheep. Unlike synthetic fibres, wool is not made from petroleum-based plastics.

Sustainability is at the heart of ZIAKE. We focus on natural fibres, Australian wool, thoughtful design and creating products that are intended to be used for years rather than treated as disposable fashion.

Wool is a naturally renewable fibre. Sheep grow a new fleece each year, meaning wool can be produced again and again without needing to manufacture a new synthetic fibre from fossil fuels.

For us, sustainability goes beyond the fibre itself. It is about creating products with a longer life, reducing reliance on synthetic materials and considering what happens to a product when its first chapter comes to an end.

That's why every ZIAKE product has an end game - whether that means being loved and used for years, repurposed, upcycled or, where possible, returned to the earth rather than ending up in landfill.

It means we don't want a ZIAKE product to be a throw-away fast fashion option. We design our products to be useful, durable and loved for as long as possible.

We also believe we should think beyond a product's first purpose. Too many products eventually end up in landfill once they are no longer wanted or needed. At ZIAKE, we consider the next chapter from the beginning.

Our products can be repurposed or upcycled, giving them another purpose and keeping the natural materials in use for longer. And because wool is a natural, biodegradable fibre, it has the potential to naturally return to the earth at the end of its useful life, rather than remaining as synthetic waste for generations.

We call this our ZIAKE End Game - because we believe a product's story shouldn't have to end when its first purpose does.

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Every ZIAKE product has an 'end game'.

When your product has reached the end of its first chapter, we encourage you to deconstruct it and consider what each material can become next.

If it's wool: bury it in your garden where it can naturally decompose, or use it as a natural weed mat around your garden.

If it's cotton: cotton is a natural fibre that can be cut up and returned to the garden to decompose, where appropriate.

If it's metal: separate the metal components and take them to your local transfer station or recycling facility where they can be recycled.

If it can be reused: get creative. Repurpose, repair, upcycle or find another use before it leaves your home.

We believe the end of a product's first purpose doesn't have to mean the end of its life.

Deconstruct it. Repurpose it. Recycle it. Return it to the earth. Give it another chapter.

That's the ZIAKE End Game - designed for life, not landfill.

No. ZIAKE takes a different approach. We believe in slow fashion, natural fibres, considered design and products made to be used for the long term with an 'end game' for the products.

Wool is a natural, renewable and biodegradable fibre. Sheep grow a new fleece each year, making wool a renewable resource with a range of natural properties that make it highly versatile and healthier option.

Synthetic fibres such as polyester, nylon and acrylic are generally made from fossil-fuel-derived materials and are essentially plastic fibres. As these synthetic textiles are worn and washed, they can release microplastics into the environment.

By choosing natural fibres such as wool, we can reduce our reliance on synthetic, plastic-based materials and help reduce the amount of plastic entering our landfill.

And when wool eventually reaches the end of its useful life, it has another important advantage - it is biodegradable and can naturally return to the earth, rather than remaining in landfill for decades or longer like many synthetic materials.

We believe fashion has become too focused on buying, wearing and replacing products, with too many items eventually being thrown away into landfill.

At ZIAKE, we want to do things differently.

We create products from natural, renewable fibres such as Australian crossbred wool, designed to be practical, durable and enjoyed for years rather than treated as disposable fashion.

But our thinking doesn't stop when the product's first life ends. Every ZIAKE product has an 'End Game'. We encourage our customers to deconstruct their products and consider what each material can become next — whether it can be repaired, reused, repurposed, upcycled, recycled or, where appropriate, returned to the earth.

We're not interested in creating products with a throw-away mentality. We're interested in creating products with a life beyond their first purpose.

That's how ZIAKE is working to solve fashion's throw-away problem!

ZIAKE is an Australian wool brand creating timeless clothing and everyday accessories from Australian crossbred wool.

We believe crossbred wool can be used for so much more than traditional applications such as bedding, upholstery and carpets. We’re showcasing its versatility through thoughtfully designed products that are practical, beautiful and made to be enjoyed for years to come.

And importantly, every ZIAKE product has an end game! We consider what happens to our products beyond their first chapter - whether they can be repurposed, upcycled or, where possible, returned to the earth. Our aim is to reduce reliance on throwaway fashion and keep natural materials in use for longer, rather than contributing to landfill.

ZIAKE is proudly Australian brand owned and designed, founded by local Bec Malseed in Hamilton, Victoria. Our connection to Australian agriculture and local wool growers throughout South West Victoria is central to what we do.

We’re passionate about showcasing the value and versatility of Australian crossbred wool and creating new opportunities for this natural Australian resource through thoughtfully designed clothing and everyday accessories.

We focus on Australian crossbred wool - a versatile natural fibre that has traditionally been used in products such as carpets, rugs, bedding and upholstery. ZIAKE brings this wool into fashion and everyday accessories, giving it another life and another opportunity to be valued.

Yes. ZIAKE products are made using Australian wool, with our focus on Australian crossbred wool.

Yes, our ladies' and men's coats have undergone Woolmark testing. 

For more information about Woolmark certification visit - https://www.woolmark.com/industry/certification/